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OHACO LabsOHACO Labs

Privacy Policy

Last updated: March 6, 2026

The Short Version

We collect only what's needed to run your practice exams and track your progress.
Stripe handles all payments. We never see or store your card number.
You can delete your account and all data at any time from your Account page — one click, no emails needed.
We never sell your information. Your scores stay between you and Ascend.

What We Collect

We keep data collection to a minimum. Here's exactly what we store and why:

Your name and email

When you create an account through our sign-in provider. This lets us identify your account and send you your score reports.

Your practice exam results

Scores, category breakdowns, and time taken — so you can track your improvement over time in your Progress dashboard.

A Stripe customer ID

If you upgrade to Pro, Stripe gives us a reference ID so we can confirm your subscription. We never receive or store your card number, expiry date, or CVV.

Basic page-view counts

We count which pages are visited to understand what's useful. This is anonymous and aggregated — it's not tied to your identity, your scores, or your account.

What We Don't Do

Just as important as what we collect is what we'll never do:

We never sell your personal information to anyone.

We never share your scores with employers, recruiters, or any third party.

We never send unsolicited marketing emails or share your email with advertisers.

We never feed your scores or personal data to analytics or advertising companies.

We never store credit card numbers — Stripe handles all payment security.

How We Use Your Information

Everything we collect serves one purpose: helping you prepare for the CCAT. Specifically, we use your data to:

  • Show your score history and track improvement across practice sessions
  • Power your analytics dashboard with category-level breakdowns
  • Confirm your Pro subscription status so you can access the full question bank
  • Send you score reports if you request them via email
  • Improve the platform based on anonymous, aggregated usage patterns

Who Has Access

We work with a small number of trusted services to run Ascend:

ServiceWhat They DoWhat They See
StripeProcesses paymentsYour payment details (we never see these)
Hosting providerRuns the websiteServer logs (IP addresses, timestamps)
AnalyticsCounts page viewsAnonymous page visit counts only — no scores, no personal data, no account info

Security

Your connection to Ascend is encrypted with HTTPS. Your account is protected by secure authentication tokens. Our database is encrypted at rest. We follow industry-standard practices to keep your data safe.

Cookies

We use a small number of cookies to keep you signed in and remember your preferences. Our analytics service uses cookies to count page views — these don't identify you personally. You can disable non-essential cookies in your browser settings at any time.

Your Rights

Your data belongs to you. You can:

  • Access all the personal data we have about you
  • Correct anything that's inaccurate
  • Export your exam history and scores
  • Delete your entire account and all associated data — right from your Account page, no email required

To access, correct, or export your data, email us at [email protected] and we'll respond within 48 hours. To delete your account, just go to My Purchases and click Delete Account.

Updates to This Policy

If we make meaningful changes to how we handle your data, we'll update this page and note the revision date at the top. For significant changes, we'll also notify you by email if you have an account.

Questions?

We're a small team and we're happy to answer any questions about how we handle your data. Reach us at [email protected].

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